How can admin release quarantined emails ?
1. Access the ECM admin panel https://ecmcloud.netcore.co.in/ in web
browser.
2. Login with your domain credentials admin@xyz.com and required
password.
3. Go to SPAM Reports from the dashboard.
4. Check the list of probable spams detected by ECM service.
5. Click to view content of any genuine email blocked on the cloud.
6. Select any email to mark "not as spam" or "release and whitelist
sender".
7. The email chosen "not as spam" will be released from quarantine
area.
8. The released email gets highlighted in the spam reports after being
delivered to user inbox.