| Escalation Matrix for Mailing Support | ||
| Mumbai | Contact | |
| Level 1 (4 Hrs) | Support@netcorecloud.com | +91 022 66628080 |
| Intl Support | Skype ID - intl-support | |
| Night Support P0 | Support@netcorecloud.com | +91 9324994245 |
| Night Support P1 | +91 7304411514 | |
| Night Support | Support@netcorecloud.com | +91 9324994244 |
| Level 2 (4 - 8 Hrs) | Niket.Save@netcorecloud.com | +91 9322292983 |
| Level 3 (8 - 16 Hrs) | Sachin@netcorecloud.com | +91 9820007514 |
| Level 4 (16 - 24 Hours) | Kiranp@netcorecloud.com | +91 9967403031 |
| Chennai/Bangalore | Contact | |
| Nithyanandam | S.nithyanandam@netcorecloud.com | +91 9626202540 |
| Jegan | Jegan@netcorecloud.com | +91 9380004333 |
| Implementation | ||
| Co-ordinator | Shubhangi@netcorecloud.com | |
| Level 2 | Mahesh.Manchekar@netcorecloud.com | |
| Dattatray.Butte@netcorecloud.com | ||
| Level 3 | Jayesh.Shinde@netcorecloud.com | |
| Level 4 | Kiranp@netcorecloud.com | |
| AMC | ||
| Mumbai | Vandana.Paul@netcorecloud.com | |
| North | Alok.Rathod@netcorecloud.com | |
| South/Pune | Jitendra.Varma@netcorecloud.com | |
| O365/Google | Priyanka.Chheda@netcorecloud.com | |
| AMC Head | Tushar.Nalgundwar@netcorecloud.com | |
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