We would like to share some suggestions to keep your email account secure and safe from unauthorized access.

Netcore Support team advises the client IT team to follow these instructions and also educate the end users and spread security precautions awareness.




A. Guidelines for changing the password


1. Minimum password length must be 10 to 16 characters and difficult to guess.

2. Strong passwords must contain a mixture of alpha, numeric & special characters.

3. Combination of uppercase and lowercase alphabets must also be used.

4. Avoid any common sequences from a keyboard row: qwerty, 12345, asdfgh as it is considered weak password.

5. The password or any part of it should not be a dictionary word as it can be easily cracked.

6. Do not click on any unknown links sent via email or websites to reset passwords.

7. Periodically password changing procedure must be carried out only via the official domain admin panel or user webmail.






B. Password Protection Measures


• Default Password that is conveyed with the email account details must be changed immediately on the first login itself by every user.

• Information that can be easily guessed or obtained about the email account holder should not be a part of the password. This includes user's own name, spouse's name, vehicle license plate number, telephone number, D.O.B., PAN number, the brand of his/her automobile, the number of street of home/office address etc.

• The password should not be shared with anyone. Password is to be treated as a sensitive confidential information.

• The password should never be written down or stored online without encryption and must always be kept a secret.

• The password should not be revealed in email, chat, any other electronic communication.

• Users should always decline the use of the "Remember Password" feature of any browser or other applications.

• If email account or password compromise is suspected, this should immediately be reported to the internal IT team.




We hope that you will eagerly execute the password safety measures and integrate the above guidelines as a part of your company IT policy.