Why are Calendar resources are rejecting invitations ?

Modified on Wed, 17 May, 2017 at 5:15 PM

Sometimes calendar resources are not accepting invitations to events. In case this issue is not intermittent, please verify the solutions below for further troubleshooting of the issue.

Solutions

Check to see if the resource calendars are shared with free/busy access. In order for domain users to be able to book a resource, they will need to have at least read access to it. Therefore, these resources need to have their domain access or user specific access set to “See all event details”. To set the resource to this, please follow these instructions:

 

  1. As an admin, access your calendar web UI
  2. Click the down arrow next to the resource you’re trying to edit and then select Share this Calendar
  3. Make sure that Share this calendar with others is selected, and the drop down next to the domain, is set to See all event details

 

More information on how to allow users to book a resource in a domain, please click here.

 

Finally, ensure that the user isn’t scheduling the event in the past, as resource calendars don’t respond to past events.

 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article